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  1. DroneSense Support
  2. FAQs and Troubleshooting

FAQs and Troubleshooting

Logging In

  • Login Issues and Resetting Your Password
  • Expired License/Device Deactivated
  • DroneSense v2: Pilot and OpsCenter No Longer in Service

Drone Operation

  • My Drone Won't Take Off!
  • Limited Altitude / Distance / Speed / Other Restrictions with DJI Drones
  • Canceling RTH
  • M300 Isn't Providing FPV Feed
  • Troubleshooting: Drone & Software Requirements
  • M210 Issues: No battery level, swapped sensors, black video...
See all 13 articles

Cameras & Video

  • Video is not Displaying
  • Video Color Appears Wrong on Android
  • DJI Smart Controller Camera/Record Buttons
  • Missing Zoom in Video Mode
  • Only One Video Stream on Dual Gimbal Drone on Android
  • Camera Positions and Video Streaming with the M210
See all 8 articles

Network & Data

  • Location is not Displaying in a TX Log
  • Can't File NOTAMs in DroneSense 2020
  • Incorrect Current Location in Ops
  • Serial Number Mismatch

Event Planning

  • Event Preparation Checklist
  • DJI QEP Program