FAQs and Troubleshooting

Logging In

• Login Issues and Resetting Your Password
• Expired License/Device Deactivated
• DroneSense v2: Pilot and OpsCenter No Longer in Service

Drone Operation

• My Drone Won't Take Off!
• Limited Altitude / Distance / Speed / Other Restrictions
• Canceling RTH
• Z15 Spotlight Support
• M300 Isn't Providing FPV Feed
• Troubleshooting: Drone & Software Requirements

See all 13 articles

Cameras & Video

• Only One Video Stream on Dual Gimbal Drone on Android
• Video is not Displaying
• Camera Positions and Video Streaming with the M210
• Video Transmission Quality
• HDMI Video Output

Network & Data

• Location is not Displaying in a TX Log
• Can't File NOTAMs in DroneSense 2020
• Incorrect Current Location in Ops
• Serial Number Mismatch

Event Planning

• Event Preparation Checklist
• DJI QEP Program