Have you tried to use the camera and video record buttons on the DJI Smart Controller while running DroneSense and found they didn't work? If so this is because DJI has disabled them. Below are the steps to re-enable them.
- Open the top menu and click on the Settings button. To access the top menu when running the DroneSense app press and hold the Function button on the top left of the remote and then click down on the 5D button.
- On the Settings screen scroll down and then open DJI Lab.
- On the DJI Lab screen make sure the Camera Lock switch is turned off.
- You should now be able to return to DroneSense and use the buttons as normal. To return to DroneSense press the Function button and press left on the 5D button to access Recent apps and select DroneSense.