DroneSense Web can be run on Chrome on PC or Android, and Safari on MacOS and iOS/iPadOS. Be sure to keep your browser version up to date.
iPads & iPhones
The DroneSense Mobile flight control app supports the following iOS/iPadOS devices running version 12 or later:
- Best: iPad Pro* (2018 - 2020), iPad Air (2019 - 2020), iPad (2020), iPad Mini 5 (2019) | iPhone XS or later
- Good: iPad (2018 - 2019), iPad Pro 10.5 inch or 12.9 inch (2017) | iPhone 8, X, or XR
- Minimum: iPad (2017), iPad Mini 4 (2015), iPad Pro 9.7 inch (2016) | iPhone 7
* The 11-inch iPad Pro might not fit most iPad cradles that attach to the remote controller.
For Android, the flight control app supports the DJI Smart Controller and the CrystalSky.
We do not recommend the CrystalSky Ultrabrite due to hardware limitations.
Many recent Android phones and tablets may also work, but are currently not covered by DroneSense Support.
The older a device is, the more likely it will experience issues with overheating due to hardware limitations, especially with video streaming and in high-temperature environments.
For best results, make sure you're using cables specifically listed as compatible with your devices, as generic or inexpensive cables can cause issues on some devices.
DJI also sells cables that support iOS devices that have been shown to be reliable replacements for Apple-manufactured cables.
If you choose a third-party cable, it is often best to avoid thickly insulated or otherwise stiff or inflexible cables, especially when using iPad Pro tablets that have a USB-C port. Sideways tension on the cable can cause the tablet and drone controller to have a poor connection. When this happens, it can result in lost communication with the drone, camera functions not loading or buttons missing, unreliable video streaming, or even application crashes.
Finally, frayed cables or damaged or otherwise loose connectors can cause unpredictable issues with application stability. Be sure to include cable inspection as part of your regular maintenance schedules and have extra cables on hand if you notice unstable performance of the application or drone.