DroneSense Web can be run on Chrome on PC or Android, and Safari on MacOS and iOS/iPadOS. Be sure to keep your browser version up to date.
iPads & iPhones
The DroneSense Mobile flight control app supports the following iOS/iPadOS devices running version 12 or later:
- Best: iPad Pro* (2018 or later models), iPad Air (2019 or later), iPad (2020 or later), iPad Mini 5 or 6 (2019, 2021) | iPhone XS or later
- Minimum: iPad (2018), iPad Pro (2017) | iPhone 8, X, or XR
* The 11-inch iPad Pro might not fit some iPad cradles that attach to the remote controller.
For Android, the flight control app supports DJI* and Autel smart controller devices and the Parrot Skycontroller USA, along with most modern Android phones and tablets.
Due to the wide range of Android devices available, it is difficult to validate a full range of supportable phones and tablets, but in general you will need a device on a 64 bit architecture with a strong processor. The older or less expensive a phone or tablet device is, the more likely it will experience performance degradation due to hardware limitations, especially with video streaming and in high-temperature environments.
* The DJI RC controller is not supported under the current DJI SDK.
Phone and Tablet Cables
For best results, make sure you're using cables specifically listed as compatible with your devices, as generic or inexpensive cables can cause issues on some devices.
DJI also sells cables that support iOS devices that have been shown to be reliable replacements for Apple-manufactured cables.
If you choose a third-party cable, it is often best to avoid thickly insulated or otherwise stiff or inflexible cables, especially when using iPad Pro tablets that have a USB-C port. Sideways tension on the cable can cause the tablet and drone controller to have a poor connection. When this happens, it can result in lost communication with the drone, camera functions not loading or buttons missing, unreliable video streaming, or even application crashes.
Finally, frayed cables or damaged or otherwise loose connectors can cause unpredictable issues with application stability. Be sure to include cable inspection as part of your regular maintenance schedules and have extra cables on hand if you notice unstable performance of the application or drone.