In general, the more you can prepare your environment and equipment for any contingency, the better prepared your program will be to respond to an event using DroneSense Remote.
The most commonly encountered issues are around either hardware readiness and around airspace management.
For hardware preparedness, be sure you have firmware up to date and sufficient backup batteries to cover every component of your setup - drone batteries, spare controllers when available, backup tablets, and sufficient power on site to charge each.
For airspace preparedness, you will need to deal with locked airspace enforced by DJI. To address this, your agency will need to be signed up for DJI's Qualified Entities Program (QEP).
- The DJI QEP Program article provides more background and has links to the forms you need to sign up with DJI.
The QEP: Fly Zones Unlocks in DroneSense Mobile article describes how to log in to the DJI QEP portal from the DroneSense Mobile app and unlock no-fly zones.