In addition to sending a support request using our Support form, you also can reach the DroneSense Support team via email or phone.
Emailing this address will create a support ticket with our DroneSense Support team.
General support is available 24-7.
DroneSense support can be reached at 833-DSHELP-5 (833-374-3575)
Axon Air support can be reached at 888-AIR-AXON (888-247-2966)
Escalated support is available during regular business hours, Monday - Friday, 8am - 7pm CT, with extended support for more urgent issues or during live operations.