DroneSense is designed so that organizations can proactively monitor the status of their hardware. One of the key elements of this is firmware.
When managing a drone program, it is crucial to keep in mind that the drone manufacturer is responsible for managing and maintaining their hardware and related software.
There can be occasions when a drone manufacturer's firmware update causes issues with your specific hardware, or interfere with the operation of DroneSense software. We generally recommend that users be cautious when performing firmware updates, and always perform test flights before flying a mission on new hardware or immediately after a firmware update.
For most users, open the assistant app for your device to update your firmware. The software will scan your device and verify the firmware. For more information, refer to the manufacturer's documentation for your device.
NOTE: Be sure to check with your local administrator if your organization follows a different update process.
Battery, Sensor, and other Device Updates
When updating a drone, the manufacturer's assistant app will check the firmware for any other devices or batteries connected to the drone. Any required updates will be prompted to the user and will complete after the drone updates.